Terms & Conditions

Thanks for shopping at Fasmedo. We appreciate the fact that you like to buy professional equipments we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Fasmedo Store or buying from our resellers.

As with any shopping experience, there are terms and conditions that apply to transactions on Fasmedo Store. By placing an order or making a purchase at Fasmedo Store, you agree to the terms below along with our Privacy Policy.  

Order Acceptance and Confirmation

Fasmedo may, in its sole discretion, refuse or cancel any order and limit order quantity. Fasmedo may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Fasmedo's acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Fasmedo Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Fasmedo cancels an order after you have already been billed, Fasmedo will refund the billed amount.


We accept all major credit cards. All prices on Fasmedo Store were listed in U.S. dollars for buyers to easily appreciate the value of our products, but all purchases made on this Fasmedo Store will be paid in New Taiwan Dollars (TWD).

Shipping & Delivery

Shipping is free on all orders. Fasmedo uses the best carriers in the business to make sure your order gets to you on time. From the Checkout page you'll see your item description, price and estimated delivery date. Since the actual delivery of your order can be impacted by many events beyond Fasmedo's control once it leaves our facilities, Fasmedo cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery. As Fasmedo takes care of the dispatch of the products you purchase on the Fasmedo Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact Fasmedo to resolve. 

Standard Return Policy

We fundamentally believe you will be thrilled with the products you purchase from the Fasmedo Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.


For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. In addition, please note the following:


Products can be returned only in the country or region in which they were originally purchased. The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Fasmedo Store Gift Cards, and any Fasmedo Developer Connection products.


For returns to an Fasmedo Retail Store for cash, cash equivalent, and check transactions over $750, Fasmedo will mail a refund check to you within 10 business days.Should you wish to return ten or more of the same product, you must return to the Fasmedo Store where originally purchased.In the case of items returned with a gift receipt, Fasmedo will offer you an Fasmedo Gift Card.Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging.


As an exception, you may return Fasmedo-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software.Fasmedo provides security features to enable you to protect your product in case of loss or theft. If these features have been activated and cannot be disabled by the person in possession of the phone,


Fasmedo may refuse the return or exchange.For complete details on how to return a product purchased at the Fasmedo Store please visit the Returns & Refunds (Opens in a new window)page.